Answer calls while your team is busy
An AI receptionist can answer inbound calls to your connected business number when technicians are working or the office is occupied.
When you’re diagnosing a system, driving between jobs, or helping a customer, it’s hard to answer every call. An AI receptionist can respond to incoming callers, answer common questions, and try to connect them with your team when they need a person.
Requires a connected, voice-capable Twilio number. Call transfers depend on the configured team number being reachable.
On the job
A customer calls your business
Built for busy service teams
Give callers a helpful first response even when you can’t pick up the phone yourself.
An AI receptionist can answer inbound calls to your connected business number when technicians are working or the office is occupied.
Give callers helpful answers based on your business instructions and indexed website content, without making your team stop the job.
When a caller needs a person, the receptionist can attempt to transfer the call to your team so a potential service opportunity has a path forward.
For HVAC contractors
Configure a greeting, add your business information or website, and set the number callers can be transferred to. The AI receptionist answers using those instructions and can pass callers to your team when they ask for a person or need help beyond the information provided.
The current voice agent answers questions and can transfer calls. Appointment booking is not currently included.
Set up your AI receptionist